Why Re:Rack?

We all get overstimulated sometimes while shopping and online marketplaces are no different. The hassle of comparing prices across various platforms- especially when shopping secondhand- is greatly alleviated when we directly find the best price for you. All while supporting our brands promise of encouraging sustainable fashionable practices.

How does shopping from Re:Rack save me money?

We compare prices from surrounding secondhand-item websites and present you with the cheapest options.

Do I need an online account to shop with Re:Rack? 

An account is not needed to access our services. However, with a subscription to our blog, you’d get access to exclusive information about our brand and upcoming deals that are not available otherwise. 

How does Re:Rack make money?

We offer tiered subscriptions to our customers and receive ad revenue from our partner websites. As we directly link you to various second hand websites, these brands pay us for connecting you (the customer) to their listings. 

Can I sell my clothes on Re:Rack?

No, but we offer links to platforms for you to sell your new/used products here and give lots of helpful tips on how to utilize your local second hand stores both as a donator and buyer. We’re here to help you find what you love while redirecting you to the right resources that help our planet too.

Does Re:Rack have a physical store?

No, Re:Rack does not have a physical brick and mortar store. While we’d love to support our customers in person, the service that we offer does not allow a physical store. 

What kind of brands does Re:Rack partner with? 

We partner with both mainstream and locally owned brands. This includes brands like 2nd STRET, Poshmar, and Town Cheapskate. The brands that we partner with offer the cheapest and most sustainable clothing options for our customers.

What kind of organizations does Re:Rack support?

With our brand’s purpose being rooted in enjoying fashion sustainably and affordably, we commit to donating and working with like-minded organizations who care about our Earth’s future. Some organizations we support and encourage you to as well are the World Wildlife Charity (WWC), Defense of Natural Resources (DNR), and Rainforest Conservation United (RCU). We are also always looking for new organizations to support and would love to hear any ideas you as subscribers would like to offer- look at our other FAQ’s to find out how to send us feedback.

How do I report issues with the Re:Rack app?

We apologize for any frustrations or difficulties. Many troubleshooters are resolved on the most recent update so download the app or ensure that your app is up to date. We offer technical support here.

How do I report issues with links on the website?

Our website offers an email and phone number where you can reach our business. We are happy to take your call and help any day. You can also contact us about any issues through our ChatBox assistant, ReRe.